Yorgos Koliopoulos
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Recent activity by Yorgos Koliopoulos-
E-commerce Visualization showing 0 in Product Details columns
There is a known issue with the E-commerce Visualization where the Units Purchased and Revenue columns show 0.The query that populates the table with data uses a property product_list_name which ca...
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Share anonymous tracking setting between WebView and mobile trackers
When using the WebView plugin, anonymous tracking setting on the mobile native side (in iOS/Android tracker), will be followed in the sense that the mobile trackers won’t attach additional user and...
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Snowtype failing to authenticate
The keys used to authenticate Snowtype are added to headers during token exchange. A VPN configuration might sometimes enforce a proxy that removes the headers.There are two options to resolve this...
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AWS GuardDuty reporting an unprotected port on EC2 instance as being probed.
Why You're Seeing This AlertYour security monitoring system has detected port scanning activity on your web infrastructure. While this may appear concerning, these alerts are actually normal indic...
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Adapter failures
In most cases bad data related to adapter failures can safely be ignored. The examples below show some common failures. "Querystring is empty: no raw event to process"This is related to our monito...
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Snowflake key-pair authentication for data models
Setting up data models with key-pair authentication is not currently supported through Console. They can only be set up using password authentication. However, it is in our roadmap to add support i...
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Roku tracker compatibility with the Media Player Package
The latest media dbt package, although not tested with Roku, should be compatible with the media events tracked using the Roku tracker. The Roku tracker is tracking the older media schemas, but tha...
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Troubleshoot missing events in the Unified model
This article describes the most common reasons that events might be missing from the Unified model derived tables. Events are dropped to the quarantined_sessions tableA session is quarantined if it...
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Data Products FAQ
This article includes common questions around Data Products. Can I add a source application only to a subset of events in a Data product?Data products are linked to source applications which have g...
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Run Unified package in parallel with legacy packages
Utils and Unified packages are in continued development while Web is no longer under development. Hence, it is not possible to combine the same versions of the Utils package with the Unified and th...