Update (17 April 2026, 11:12 UTC): This incident is now resolved. All services have been restored.
Pipeline processing jobs are now running normally and working through any backlog accumulated during the disruption. Some customers may notice a temporary delay in data appearing in their warehouse destinations as jobs catch up. All buffered data will be delivered and no data has been lost.
Update (17 April 2026, 08:40 UTC): We are experiencing a recurrence of the service disruption reported yesterday. Snowplow Console were again briefly affected by the same underlying issue during a planned infrastructure update this morning.
Console access has been restored as of approximately 08:33 UTC. However, the following services remain affected while our team completes the infrastructure update:
- Pipeline processing jobs (including shredder and data modeling) are temporarily paused. Some customers may observe a delay in data delivery to their warehouse destinations. Events continue to be collected and buffered, and all data will be processed once jobs resume. No data will be lost.
- Event Specification deployments are temporarily blocked.
Update (16 April 2026, 11:47 UTC): This incident has been fully resolved. All affected services have been verified as operational.
Update (16 April 2026, 11:04 UTC): All affected services have been restored. Our team is currently verifying that all dependent services, including alerting, are functioning as expected. We will confirm full resolution once monitoring is complete.
Update (16 April 2026 09:15 UTC) We are currently investigating a service disruption affecting the Console.
Current Status: Resolved