Maintenance Notifications
Information for BDP Private Managed Cloud customers about planned maintenance and other actions
[GCP] Action required: Enable more resilient observability metrics
Snowplow collects observability metrics for monitoring, measuring SLA compliance, and so on. To make metric collecti...
[RESOLVED] Service Disruption Affecting Console and Pipeline Operations
Update (17 April 2026, 11:12 UTC): This incident is now resolved. All services have been restored.Pipeline processing...
[GCP] Final Notice - Action required: Updated GCP Permissions for new ingress controller for GKE (Traefik) and Signals
[15-Oct-2025] Final notice only applies to GCP customers.
[05-Jun-2025] Previous Comms https://support.snowplow.io/...
[BigQuery] Optional migration to the new column format available
[16-Sep-2025] This notice only applies to BigQuery customersEarlier this year we released a new version of the BigQue...
IMPORTANT: Raw stream format change
[4-Aug-2025]This notice applies to all Private Managed Cloud (PMC) customers.Starting in September 2025, we are plann...
[AWS] Sunsetting the S3 “raw” bucket
[28-July-2025]This note only applies to AWS customers on Private Managed CloudWe are sunsetting the storage of events...
[Snowplow Mini] Rollout of the latest version (0.23.2)
[12-June-2025] This notice applies to AWS and GCP customers with Snowplow Mini component deployed.From June 16, 2025,...
[GCP] Action required: New ingress controller for GKE (Traefik)
[06-Jun-2025] This notice only applies to GCP customers.As part of our ongoing efforts to make Snowplow pipelines mor...
[Snowflake] Action required: November authentication changes
[12-May-2025] This notice only applies to Snowflake customersSnowflake has announced that password authentication wil...
[Databricks] Changes to how Snowplow data is stored in Databricks
[12-May-2025]
This notice only applies to Databricks customers using RDB Loader.
It does NOT apply to customers usi...
Snowplow Cookie Extension Service, Previously Named 'ID Service'
[01-05-2025] We have renamed the current 'ID Service' to the 'Cookie Extension Service'. You can find these amends ac...
[BigQuery] New column for YAUAA enrichment data
[28-Mar-2025] This notice is only applicable to customers using BigQuery Loader version 1 or BigQuery Loader version ...
[Security] Disabling legacy TLS protocols
[17-Mar-2025] To make our pipelines more secure, we are going to disable deprecated versions of TLS (1.0 and 1.1) for...
[BigQuery] REMINDER: Migration to BigQuery Loader version 2
[11-Mar-2025] As per our announcement, BigQuery Loader version 2 is out.In March and April 2025, we will be gradually...
[Snowplow Mini] Rollout of the latest version (0.22.0)
[6-Mar-2025] This notice applies to AWS and GCP customers with Snowplow Mini component deployed.As part of our regul...
[BigQuery] Migration to BigQuery Loader version 2
[27-Feb-2025] As per our announcement, BigQuery Loader version 2 is out.In March and April 2025, we will be gradually...
[Snowflake] Changes to how Snowplow data is stored in Snowflake
[10-Feb-2025]
This notice only applies to Snowflake customers.
On March 10, 2025, we are making a change to how you...
[AWS] Iglu Server load balancer migration
[27-Jan-2025]
This notice only applies to AWS customers.
As part of our ongoing efforts to make the pipeline more c...