Getting Started

Start your journey with Snowplow.

First StepsSee 2 articles →

Learn about Snowplow BDP
Snowplow's Behavioural Data Platform (BDP) product offers managed Snowplow event pipelines in a SaaS or private-SaaS ...
Getting started with Event Tracking
Event tracking is the capture of user actions as they occur. This rich form of data allows us to understand better wh...

Account & SecuritySee 5 articles →

How to set up (Privatelink) AWS VPC Endpoint Service and Endpoint
OverviewTo establish a secure connection between your services (e.g., Kafka MSK, Redshift, or Databricks) and the Sno...
Learn about Disaster Recovery
This article describes a feature or service available to Snowplow BDP customers. We recognise the importance of havin...
How to enable Single Sign-on
This article describes a feature or service available to Snowplow BDP customers.You can choose to enable OIDC or SAML...
Learn about ISO27001
ISO27001, formally known as ISO/IEC 27001 (Information Security Management Systems), is an international standard th...
How to manage GitHub user access
This article describes a feature or service available to Snowplow BDP customers. Your Snowplow GitHub repositories ar...

Support ServicesSee 2 articles →

Getting Started with Snowplow Support
This article describes a feature or service available to Snowplow customers. Our Support team is here 24x7 to provide...
Statement of Support
This Statement of Support defines the current scope of support provided for Snowplow’s products and services. As our ...